Pharma FSC respects your privacy and is committed to protecting your personal data.
This Policy applies to you if you use our services and it aims to give you information on how Pharma FSC collects and processes your personal data through your use of this website (including any data you may provide through this website when you create a user account, sign up to our mailing list or purchase services).
This Policy intends to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your personal data in accordance with the GDPR.
Our Services means shopping with us over the phone or online or otherwise using any of our following websites (hereinafter “websites”) where this Policy is posted:
This Policy also applies if you contact us or we contact you about our Services.
Pharma FSC LTD (hereinafter “Pharma FSC”) is a company registered in Cyprus with registration number 278891 whose registered office is at 17 Grigoriou Xenopoulou, 3106 Limassol – Cyprus.
Pharma FSC is the controller and the responsible for this website.
In case you have any questions and/or you need any clarifications about this Policy, including any request to exercise your rights (as per the Clause 4 below) please contact the data privacy manager using the details set out below:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.Please, also, note that in case you are not satisfied with our response, you have the right to make a complaint at any time to the Privacy Commissioner of Cyprus, who is the Authority responsible for the protection of personal data.
This Policy was updated on 20th August 2018.
We use your personal data to:
The methods we use to collect data from and about you are the following:
Personal data means any information about an individual from which that person can be identified.
We may collect, store and transfer the following personal data:
If you are under 16 years old, please do not send any user information to us as we do not knowingly collect (nor do we wish to collect) any personally identifiable information or other user information from children under the age of 16. In the event that we learn we have collected any personal information from a child under the age of 16, we will delete that information from our database and terminate the corresponding account, if any.
At any time you have the following rights related to your personal data:
We may share personal data with other organisations in the following cases:
Please also note that under the following circumstances we may share personal data with other organisations:
We understand how important it is to protect and manage your personal data. This is why we limit access to your personal data to those employees, agents and any third parties who it is required for their business to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the Cyprus National Commissioner of any breach where we are legally required to do so.
Whilst we take appropriate technical and organisational measures to safeguard your personal data, it is important that you keep your devices and login information protected from unauthorised use.
We will not keep your personal data longer than we need to. How long depends mainly on factors such as:
We use cookies for a wide range of purposes on our website and in our email communications to deliver our services and to improve your experience.
Cookies are small bites of information that are stored by your browser on your computer’s hard drive. Every time you revisit our website, your web browser sends these cookies back to us so that we can customise your experience to better match your interests and preferences or to simply facilitate your signing in to use our services.
We may use essential cookies in order to enable you to receive the services that you request via our website. Without these cookies, services that you have asked for cannot be provided. In particular, these cookies may be used to:
Category of cookies:
To better understand how visitors to our websites use our services and to help us improve the user experience, we use third-party analytics providers that place cookies on your browser.
Generally those third party technologies help us customise content and advertising and provide social media features and analyse traffic to the site.
Our websites mainly uses Google Analytics and Facebook Pixel tracking. Google Analytics uses cookies to collect visitor behaviour information in an anonymous form. Therefore no personally identifiable information is collected about you unless you explicitly submit that information on our websites.
The anonymous information generated by Google Analytics cookies about your use of our websites is transmitted to Google – not us.
Facebook Pixel tracking is an analytics tools that allows us to measure the effectiveness of our social advertising by understanding the actions people take on our website. We use website data collected by Facebook Pixel to make sure our advertisements are being promoted to the people who showed interest in our websites and in particular in our services and products. The data collected by Facebook Pixel includes IP address, the browser used and other data such as the number of visitors, which visitors are Facebook users. Facebook Pixel tracking cookie about your use of our websites which is then transmitted to Facebook – not us.
Users can control and/or delete cookies as they wish.
Users can delete all cookies that are already on their computer and they can set most browsers to prevent them from being placed. If they do this, however, they may have to manually adjust some preferences every time they visit a website.
If you have any questions about how we collect, store and use your personal data please contact us:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: +357 25866516
Mail: 17 Gr. Xenopoulou, 3106 Limassol Cyprus
We try to respond to all legitimate requests within 6 weeks. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case we will notify you and keep you updated.